FACILITY SERVICES

Services that support your people and operations

With over 125 years of experience, ISS helps organisations create workplaces that function smoothly every day. Our people are the driving force behind many of the world’s top companies, going that extra mile to deliver services that support productivity, consistency, and positive experiences across complex environments.

Making life easier, more productive and enjoyable

Our people specialise in creating great places, so you can focus on your core business. Bringing together experts from across the service industry, we offer a range of bespoke services to help you empower your people and get the most out of your workplace.

Workplace

We design and manage workplaces around the needs of your employees and customers, optimising space utilisation, reducing costs, and supporting collaboration, productivity and wellbeing.

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Cleaning

Our hygiene, deep cleaning and disinfection services are designed to meet your specific requirements, as well as relevant safety guidelines and regulations. Through approaches such as Pure Space, we restore confidence for your employees and customers using defined scientific standards and third-party verification.

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Industrial worker maintaining technical system

Technical Services

We support financial institutions in creating secure, compliant, and adaptable spaces that enable people and optimise costs. Our skilled engineers provide 24/7 support for critical environments such as trading floors and data centres, ensuring resilience, efficiency, and business continuity.

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Food

We keep your employees satisfied and working productively with fresh, nutritious meals, alongside initiatives that promote health and wellbeing, reduce food waste, and support workplace sustainability.

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Support Services

Creating a sense of safety and belonging begins at “hello.” From front-of-house to the mailroom, we offer concierge-style services designed to inspire employee and customer loyalty.

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Security

We help protect your organisation, people and assets through security services, ranging from strategic advisory to on-site guarding and technology-enabled solutions. This includes managing best-in-class partners and applying proven approaches to support safety and risk management.

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People Mobility

We design and manage people mobility solutions that put employees at the centre while supporting safety, reliability, and sustainability. Our strategic approach to transport management helps organisations improve commute experience and operational efficiency.

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INSIGHTS

Real stories, real impact

Blog

2 min read

ISS signs agreement to acquire Tomagruppen

ISS has agreed to acquire Tomagruppen, enhancing its presence in Norway and Denmark and strengthening Integrated Facility Services across the Nordic region.

People Stories

2 min read

Leroy Hightower

Leroy Hightower exemplifies exceptional service at Pittsburgh International Airport, going above and beyond to assist a distressed traveler.

News and press

2 min read

Update on ownership of ISS Turkiye Press | ISS World

ISS announces that it has reached an agreement with private equity firm Actera to acquire the firm’s shares in ISS Türkiye.

News and press

3 min read

Trading Update for 1 January – 31 March 2026 Press | ISS World

ISS reports a strong Q1 2026 with 7.4% organic growth.

Blogs

4 min read

Blog | LinkedIn Live session: Closing the workplace performance gap on ISS World Blog

Discover why workplaces underperform and how leaders can close the performance gap through smarter investment, execution, and data‑driven workplace strategies.

Blog

5 min read

Blog | Creating SAFE Spaces Through Safety Excellence

Discover how ISS’s ‘Creating SAFE Spaces together’ strategy transforms workplace safety through psychological safety, global standards and proactive risk management.

People Stories

3 min read

GL_Pauli Hyvärinen

Read Pauli Hyvärinen’s story at ISS and learn how people development, training and career opportunities support growth and success across the organisation.

News and press

1 min read

ISS wins large multi-country contract | Press | ISS World

ISS secures a major multi-country contract worth over DKK 100 million, enhancing efficiency, customer experience, and sustainability across Europe.

Blogs

2 min read

ISS extends and expands contract with the Fulham Road Collaborative in the UK | Press | ISS World

ISS has further strengthened its partnership with the Fulham Road Collaborative (FRC) in the UK, comprising of Chelsea and Westminster Hospital NHS Foundation Trust and The Royal Marsden NHS Foundation Trust.

News and press

1 min read

ISS renews and expands public healthcare agreement in Southeast Asia | Press | ISS World

ISS has renewed and expanded its public healthcare agreement in Southeast Asia, increasing its annual value by over DKK 100 million and enhancing healthcare services.

News and press

1 min read

ISS further expands multi-country contract with financial services company | Press | ISS World

ISS expands its multi-country contract with a key financial services customer, adding DKK 100 million in annual value, enhancing services across six European countries.

Blog

5 min read

Blog | Four Ways to Strengthen Service Partnerships

Learn the four steps to building successful partnerships with workplace service providers and how trust and innovation drive value and performance in facilities management.

News and press

1 min read

ISS announces reduction in contract scope

ISS announces a contract scope reduction worth nearly DKK 200 million annually in the UK, effective end of October.

News and press

2 min read

ISS signs new international deal with large global manufacturer | Press | ISS World

ISS signs a major five-year deal with a global beverage manufacturer, expanding services across Europe to enhance business efficiency and sustainability.

People Stories

4 min read

Joanna Lukowska

Meet Joanna Lukowska, CFO of ISS Indonesia, and read her people-focused career journey, leadership lessons and advice on growth and opportunity.

News and press

3 min read

Interim report for 1 January – 30 June 2025

ISS reports robust financial growth for H1 2025, with increased share buyback and new contracts, while maintaining strong operational efficiency and outlook.

News and press

3 min read

ISS enters global partnership with Social Value Portal to advance its social impact ambitions | Press | ISS World

ISS partners with Social Value Portal to enhance social impact globally, focusing on measurable sustainability initiatives across diverse markets.

Blogs

2 min read

Jarek Dzikowicz on Leadership During Crisis

When severe floods hit Nysa, Poland, he mobilised the local community to reinforce flood embankments and help clean an emergency hospital.

People Stories

3 min read

Jari Kallioinen

Chef Jari Kallioinen transitioned from cooking to cleaning during the coronavirus pandemic, embracing new challenges and learning valuable skills in hygiene and independence.

People Stories

3 min read

Gülfem Büyükkırcalı Ömerali

Gülfem Büyükkırcalı Ömerali’s journey from engineer to Chief Operations Performance Officer at ISS Türkiye showcases the power of curiosity, perseverance, and leadership.

People Stories

2 min read

Joël Bréa

Engineer Joël Bréa revolutionizes production processes, reducing switch time from 45 to 5 minutes, impacting 35 factories globally through dedication and creativity.

People Stories

1 min read

Mareike Nieden

Mareike Nieden has been with ISS since 2019. As a test engineer, she ensures reliable mobile data, broadcast and TV services around the clock.

People Stories

3 min read

Robert Cedermark: a story of growth and impact

Robert Cedermark began his career as a Global Management Trainee, a move that sparked a transformative professional & personal journey, taking him across the world.

News and press

1 min read

ISS extends major contract with large global customer | Press | ISS World

ISS extends contract with one of its largest and longstanding global customers. The contract has an annual value of more than DKK 700 million.

News and press

1 min read

ISS wins large contract with public healthcare institution in Austria | Press | ISS World

ISS has secured a significant contract with a public healthcare institution in Austria, enhancing patient support and cleaning services across two sites.

News and press

3 min read

ISS signs new global contract with VELUX Group | Press | ISS World

ISS and VELUX Group sign a five-year contract to deliver integrated facility services across 12 European countries, enhancing quality, reducing risks, and optimizing costs.

News and press

1 min read

ISS further renews and expands public healthcare contract in Southeast Asia | Press | ISS World

ISS has renewed and expanded its public healthcare contract in Southeast Asia, increasing its value to approximately DKK 1.0 billion and enhancing service delivery.

News and press

1 min read

ISS signs new contract with global professional services company in India | Press | ISS World

ISS expands its global partnership with a new contract in India, delivering integrated facilities services valued at DKK 100 million for five years.

News and press

1 min read

ISS announces contract scope reduction with customer in Northern Europe | Press | ISS World

ISS announces a contract scope reduction in Northern Europe valued at DKK 100 million, effective January 2026, impacting its service operations.

News and press

1 min read

ISS signs new deal with global technology company | Press | ISS World

ISS enhances its partnership with a major global tech company, expanding services across three European countries and increasing contract value by over DKK 100 million.

News and press

1 min read

ISS expands partnership with natural resources company in APAC | Press | ISS World

ISS strengthens its partnership with a natural resources company in APAC, expanding services to new locations under a five-year agreement valued at DKK 100 million annually.

News and press

3 min read

Trading update for 1 january 31 march 2025 | Press | ISS World

ISS reports a strong Q1 2025 with 4.3% organic growth, new contracts, and a share buyback program, maintaining confidence in its annual outlook.

News and press

1 min read

ISS wins new business with Australian airport operator | Press | ISS World

ISS secures a DKK 100 million contract with Melbourne Airport to provide key services at Terminal 1, enhancing their partnership and expanding their workforce.

News and press

3 min read

The office holds the key to reinforcing culture and belonging | Press | ISS World

The office remains crucial for culture, collaboration, and belonging amidst the rise of hybrid work, according to a global ISS survey of 11,000 employees.

News and press

1 min read

ISS signs new contract with large construction company in Turkiye | Press | ISS World

ISS secures a new 3-year catering contract with a major construction company in Türkiye, boosting annual revenue by over DKK 100 million.

News and press

3 min read

Annual Report 2024 | Press | ISS World

ISS reports robust financial results for 2024, initiates a new DKK 2.5 billion share buyback, and outlines a promising outlook for 2025.

News and press

2 min read

ISS wins large contract with Aroundtown in Germany | Press | ISS World

ISS secures a major contract with Aroundtown to provide comprehensive facility management services across 47 locations in Germany, enhancing property efficiency and tenant satisfaction.

News and press

ISS wins two large deals, each worth over DKK 100 million annually | Press | ISS World

ISS secures two major deals in Europe and APAC worth over DKK 100 million annually, effective Q2 2025, contributing 0.3% to Group revenue. More details in February 2025.

News and press

2 min read

ISS provides education for more than 70,000 employees and their families | Press | ISS World

ISS advances social sustainability by providing education to over 70,000 employees and their families, aiming to empower 100,000+ by the end of 2025.

Corporate responsibility stories

2 min read

Driving inclusion: ISS Spain’s measurable impact through its partnership with ONCE Foundation

ISS Spain is among the first to adopt Social Value Portal’s method to measure and report social impact using the international dollar metric.

News and press

3 min read

Annual Report 2025 | Press | ISS World

ISS reports robust financial performance for 2025, with significant new contracts and a new share buyback program, positioning for strong growth in 2026.

Blog

6 min read

Blog | Designing workplaces to think on ISS World Blog

Learn how businesses can leverage data to uncover hidden problems and innovate solutions, as explained by ISS’s Damien Coburn and Dr. Phil Meinert.

Blog

5 min read

Blog | Unlocking workplace wellbeing on ISS World Blog

Boost workplace engagement and motivation by fostering wellbeing through connection, mental resilience, purpose, and physical health in a hybrid work environment.

Blog

3 min read

Blog | How Cleaning Innovation Improves Workplaces

Discover how technology and data are revolutionizing cleaning, enhancing efficiency, and creating a smarter, more responsive workplace experience.

Blog

4 min read

Blog | Rethinking the workplace: Creating spaces where people want to be on ISS World Blog

Creating future-ready workplaces that foster collaboration and engagement by viewing employees as guests and designing spaces aligned with organizational purpose.

Blog

2 min read

Blog | ISS Leading the Way to a Plastic-Free Future

ISS sets a new sustainability benchmark by opening the first plastic-free company restaurant in the Netherlands, reducing plastic waste and championing a circular economy.

Blog

2 min read

Blog | ISS Driving a Greener Future With EVs

ISS is driving sustainability by electrifying its vehicle fleet, addressing climate change, and meeting public demand for corporate responsibility.

Blog

4 min read

Blog | How Innovation Is Transforming Facilities Management

Discover how innovation in facilities management drives efficiency, sustainability, and employee satisfaction, transforming workplaces through strategic partnerships and tailored solutions.

Blog

4 min read

Blog | EY Nordics Embraces the Future of Work

Discover how EY Nordics is redefining the workplace with flexible models, tech integration, and a focus on trust and human connection.

Blog

2 min read

Blog | EY and ISS partnership drives positive outcomes on ISS World Blog

EY and ISS's Vested partnership in the Nordics boosts workplace services through collaboration, innovation, and shared success, enhancing end-user satisfaction and achieving strategic goals.

Blog

5 min read

Blog | Business Success Through Inclusive Workspaces

Discover how prioritizing health and inclusivity in the workplace can boost productivity, engagement, and business success, as discussed by industry experts in our recent LinkedIn Live event.

Blog

3 min read

Blog | Workplace App Convenience at Your Fingertips

Discover how the ISS Workplace app boosts employee engagement, productivity, and satisfaction through seamless integration of daily tasks and company communication.

Blog

3 min read

Blog | Me-We-Us: Building a Culture-Driven Workplace

Nordea's Me-We-Us mindset transforms its return-to-office strategy, fostering dialogue and alignment through cultural and spatial redesigns for a welcoming, collaborative workplace.

Blog

6 min read

Blog | Bridging Technology and Service at Work

Discover how ISS' Workplace app enhances the workday by integrating services and technology, offering features like desk booking, helpdesk, and event management for a seamless employee experience.

Blog

3 min read

Blog | Belonging before retention on ISS World Blog

Creating workplaces where employees feel they belong is key to engagement. Design spaces for connection, rethink rigid policies, and prioritize well-being for a thriving workforce.

Customer Stories

4 min read

A five-star location with seven-star service

Discover the transformation of Mikonkatu 7 into a premier office and retail space with top-tier services, enhancing both work and leisure in Helsinki's city centre.

News and press

2 min read

ISS awarded contract with Bank of England | Press | ISS World

ISS expands its APAC partnership with a natural resources company, adding services and innovative food technology across four sites under a new five-year agreement worth DKK 100 million annually.

News and press

2 min read

ISS and COWI enter new international partnership | Press | ISS World

ISS partners with COWI to deliver sustainable integrated facility services across 11 countries, enhancing efficiency and agility through innovative solutions.

News and press

1 min read

ISS announces conclusion of a contract | Press | ISS World

ISS concludes a major UK healthcare contract worth over DKK 100 million annually, ending in Q4 2025. Explore details and company insights in our latest update.

News and press

2 min read

ISS signs large contract with Australian Department of Defence

ISS secures a six-year, DKK 300 million annual contract with the Australian Department of Defence, enhancing facility services across 85 locations in South and Western Australia.

News and press

1 min read

ISS signs new contract with financial services company in Türkiye | Press | ISS World

ISS signs a new contract in Türkiye, providing integrated facility services with a focus on digital solutions and technical excellence for a financial services company.

News and press

1 min read

Moody's Ratings upgrades ISS Global A/S from 'Baa3' to 'Baa2' | Press | ISS World

Moody's upgrades ISS Global A/S credit rating, highlighting improved financial performance and solid operational metrics. Discover how ISS continues to excel in workplace experience and facility services.

News and press

2 min read

ISS expands partnership with Brisbane Airport | Press | ISS World

ISS extends its partnership with Brisbane Airport, adding aviation security services to enhance passenger safety and support the airport's future transformation program.

News and press

3 min read

Trading update for 1 January - 30 September 2025

ISS secures a significant five-year contract with the UK Government's FCDO, valued at DKK 300 million annually, to deliver integrated workplace services.

News and press

2 min read

ISS signs significant contract with major UK Government department | Press | ISS World

ISS secures a significant five-year contract with the UK Government's FCDO, valued at DKK 300 million annually, to deliver integrated workplace services.

News and press

2 min read

ISS wins full IFS contract for major life sciences and pharmaceutical company in Switzerland | Press | ISS World

ISS secures a comprehensive IFS contract worth DKK 300 million with a major life sciences company in Switzerland, marking a significant milestone for ISS Switzerland.

News and press

2 min read

ISS Group provides update on Wang Fuk Court Fires in Hong Kong | Press | ISS World

ISS Group provides an update on the Wang Fuk Court fires in Hong Kong, detailing their role, response, and ongoing cooperation with authorities.

News and press

1 min read

ISS extends significant contract with global technology company in North America | Press | ISS World

ISS extends its contract with a major technology company in North America, enhancing its food solutions and guest experience services for the next five years.

News and press

1 min read

ISS renews major contract with Australia’s New South Wales Government Department of Education | Press | ISS World

ISS renews a major contract with NSW's Department of Education, continuing their 30-year partnership with a focus on safe, high-quality learning environments.

News and press

1 min read

ISS signs new partnership in the UK | Press | ISS World

ISS secures a major five-year integrated facilities services contract in the UK, valued over DKK 100 million annually, starting in Q4 2026.

News and press

1 min read

ISS announces a contract non-renewal | Press | ISS World

ISS announces it will not renew a major UK contract worth DKK 300 million annually, concluding by Q1 2026.

People Stories

2 min read

Cheng Kwok Ming: From an act of service to saving a life

Cheng Kwok Ming, ISS Senior Security Guard at Villa Lotto in Hong Kong, immediately stepped in. His quick thinking ensured life-saving urgent care in a moment of crisis.

People Stories

3 min read

Ayşe Şahin

Facing cancer is difficult, and when a teen in hospice began losing her hair, Ayşe Şahin from ISS Catering in Türkiye stepped in to help.

People Stories

3 min read

ISS Singapore joins forces with KTPH to care for Covid-19 patients

At the peak of the pandemic in 2020, ISS worked with local hospitals to care for migrant workers infected with Covid-19.

People Stories

5 min read

Tahmina Bushra: A life-changing journey

Discover Tahmina Bushra’s journey at ISS and how opportunities, development and support help drive her personal and professional growth.

People Stories

3 min read

Patients are always no.1

At a major hospital in Singapore, ISS ensures every surface and ward, including the operating theatres, are spotlessly clean, for the safety of patients and staff.

People Stories

2 min read

Compassion and human kindness will always prevail

In the wake of the humanitarian crisis in Ukraine, we celebrate the selfless actions of the world community.

People Stories

2 min read

Turning culinary passion into a career

Some people take the opportunity to make their passion their profession, doing a job that feeds their ambitions and inspires them.

People Stories

2 min read

My door is always open

Our cleaning teams in Singapore are hidden heroes, keeping workplaces ready for business and shops clean, supporting daily operations and customer experience.

People Stories

3 min read

Feeling truly supported

We believe that a diverse workforce is a happy and productive workforce, and our strong commitment to our people.

People Stories

6 min read

Jack Chitty

Jack Chitty wasn’t looking for a career at ISS. In fact, when he joined us in 2015, he was happy in his role as a Traffic Officer for Highways England

People Stories

2 min read

Blog | A passion for people

From sales in cleaning to country manager, Gina Toh has been part of the ISS Singapore growth story since joining in 2001.

People Stories

2 min read

Agnes Adamer

Agnes Adamer started working part-time at ISS while studying. Eight years later, she’s Site Manager at one of the largest hospitals in Europe.

People Stories

1 min read

Nicolas Vargas Muños

Chef Nicolas Vargas Muños journey from Colombia to Denmark, where he discovered his passion for creatively preparing healthy and delicious food.

People Stories

3 min read

Michelle Quinn

Michelle Quinn fulfills a hospice patient's final wish to marry, showcasing the power of empathy and dedication in making unforgettable moments.

People Stories

2 min read

Melanie Cooke

Meet Mel, who achieved great success over 28 years at ISS with 11 promotions and two peer awards, now managing one of ISS’ largest client sites.

People Stories

3 min read

Lettizia Kris Harjanto

Letti Kris Harjanto's journey at ISS showcases rapid career growth, mentorship, and the importance of flexibility and curiosity in achieving success. Discover her inspiring story.

People Stories

1 min read

Kevin Hosking

Kevin Hosking's journey from mailroom assistant to HSEQ Manager at ISS highlights the power of dedication, support, and career development opportunities in achieving professional growth.

People Stories

2 min read

Darwin Lloyd

Darwin Lloyd's inspiring journey from Saint Lucia to the UK highlights the power of self-belief and seizing opportunities, leading to a remarkable career at ISS.

Corporate responsibility stories

1 min read

ISS Partnership Supports Refugee Employment

ISS and Tent partnership has helped hire over 1,000 refugees since 2022, supporting integration and aiming to reach 2,000 hires across Europe and North America.

Corporate responsibility stories

3 min read

Creating Inclusive Workplaces for Young People

Michelle Quinn fulfills a hospice patient's final wish to marry, showcasing the power of empathy and dedication in making unforgettable moments.

Blogs

2 min read

ISS renews and expands IFS contract with Virgin Media O2 in the UK | Press | ISS World

ISS has renewed and expanded its partnership with Virgin Media O2 with a new two-year contract.

Corporate responsibility stories

2 min read

Giving our people a second chance on education

ISS’s Education for All programme gives employees a second chance at education, helping placemakers build skills, grow careers and support their families.

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