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Organisation
Leadership and structure
Our values shape our culture and inform everything we do – from strategy to operations. They reinforce our commitment to our clients and the people and places we serve. We value unity, honesty, responsibility, entrepreneurship and quality, and there’s no area they are more important in than in our leadership. Our leaders uphold our values and lead by example, enabling us to go above and beyond on our mission to make the world work better.
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Gaurav Gupta
Country Manager and CEO
CEO since April 2026.
Joined ISS in 2026.
Indian nationality.
Pawan Khandelwal
Chief Financial Officer
CFO since April 2021.
Joined ISS in 2021.
Indian nationality.
Shakti Jalali
Commercial Director
Commercial Director since October 2022.
Joined ISS in 2020.
Indian nationality.
Ajay D'Cruz
Legal Director
Legal Director since July 2021.
Joined ISS in 2017.
Indian nationality.
Vinod Nair
Segment Director – Industrial & Manufacturing
Segment Director – I&M since June 2025.
Joined ISS in 2021.
Indian nationality.
Rajeev Trehan
Segment Director – Banking, BSIT and People Mobility
Segment Director – Banking, BSIT and People Mobility since January 2024.
Joined ISS in 2020.
Indian nationality.
Deepak Goyal
Operations Performance Director
Operations Performance Director since March 2026.
Joined ISS in 2026.
Indian nationality.
Faiyaz Kapadia
Information Technology Director
Information Technology Director since January 2024.
Joined ISS in 2024.
Indian nationality.
Kasper Fangel
Group Chief Executive Officer
Group CEO since September 2023.
Joined ISS in 2009.
Born 1979. Danish nationality.
Mads Holm
Group Chief Financial Officer
Group CFO since June 2024.
Joined ISS in June 2024.
Born 1981. Danish nationality.
Liz Benison
Group Chief People & Technology Officer
Group Chief People & Technology Officer since January 2025.
Joined ISS in 2021.
Born 1967. British nationality.
Troels Bjerg
Group Chief Operating Officer
Group Chief Operating Officer since January 2025
Joined ISS in 2009.
Born 1963. Danish nationality.
Carl-Fredrik Långard-Bjor
Group Chief Commercial & Revenue Officer
Group Chief Commercial & Revenue Officer since January 2025.
Joined ISS in 2011.
Born 1974. Norwegian nationality.
Kasper Fangel
Group Chief Executive Officer
Group CEO since September 2023.
Joined ISS in 2009.
Born 1979. Danish nationality.
Mads Holm
Group Chief Financial Officer
Group CFO since June 2024.
Joined ISS in June 2024.
Born 1981. Danish nationality.
Bjørn Raasteen
GROUP GENERAL COUNSEL
Group General Counsel since January 2005.
Joined ISS in 1999.
Born 1964. Danish nationality.
Liz Benison
Group Chief People & Technology Officer
Group Chief People & Technology Officer since January 2025.
Joined ISS in 2021.
Born 1967. British nationality.
Kristoffer Lykke-Olesen
Head of Group ESG Controlling
Head of Group ESG Controlling since 2022.
Joined ISS in 2007.
Born in 1973. Danish nationality.
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