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PEOPLE WHO CARE
Work with us and you only get us
Every ISS person in every customer facility is one of us – trained, equipped, motivated and working to high standards. We call the way we work ‘self-delivery’. In practice, that means empowering our nearly 325,000 people to create great experiences for you.
Self-delivery brings efficiency and quality
High standards in outsourced service depend on matching the right talent with the right development and service mindset. By looking after our own people to ensure they love working at ISS – rather than outsourcing to non-ISS teams – we can better manage risk, increase operational efficiency and transparency, and control the service quality in a workplace.
Constant learning and development counts
We believe people never stop learning. And we know that upskilled employees – whether they become more specialised or broaden their skillset – enjoy their work more and stay longer. Which is why we constantly invest in our people’s development. At every level of our organisation, our employees are given the care and attention they need to thrive in our culture – so they can make a big impact at yours.
Upskilling teams means more flexibility
By offering variety in skills-building and career development, our people become more flexible across teams. For example, through upskilling people we can offer more support during peak hours in the workplace restaurant by having a receptionist serve as a host during lunch. Or we can have a cleaner who has been trained in maintenance skills help out with basic workplace repairs. This is why customers often feel that ISS brings a “holistic” or “360-degree” approach to the workplace.
Global knowledge
Through development, our people gain the knowledge and skills they need to bring knowledge back into our global community – and back to our customers. Whatever the issue, chances are we’ve encountered it somewhere in the world and we’ve incorporated the solution into our learning and development programmes as well as our standard operating procedures.
Workplace
We design and manage workplaces around the needs of your employees and customers, optimising space utilisation, reducing costs, and supporting collaboration, productivity and wellbeing.
Cleaning
Our hygiene, deep cleaning and disinfection services are designed to meet your specific requirements, as well as relevant safety guidelines and regulations. Through approaches such as Pure Space, we restore confidence for your employees and customers using defined scientific standards and third-party verification.
Technical Services
We support financial institutions in creating secure, compliant, and adaptable spaces that enable people and optimise costs. Our skilled engineers provide 24/7 support for critical environments such as trading floors and data centres, ensuring resilience, efficiency, and business continuity.
Food
We keep your employees satisfied and working productively with fresh, nutritious meals, alongside initiatives that promote health and wellbeing, reduce food waste, and support workplace sustainability.
Support Services
Creating a sense of safety and belonging begins at “hello.” From front-of-house to the mailroom, we offer concierge-style services designed to inspire employee and customer loyalty.
Security
We help protect your organisation, people and assets through security services, ranging from strategic advisory to on-site guarding and technology-enabled solutions. This includes managing best-in-class partners and applying proven approaches to support safety and risk management.
People Mobility
We design and manage people mobility solutions that put employees at the centre while supporting safety, reliability, and sustainability. Our strategic approach to transport management helps organisations improve commute experience and operational efficiency.
GET IN TOUCH
Empowering people through better workplaces
Let’s create environments where your teams thrive and your business grows.