ISS Insights

People Stories

Discover inspiring ISS people stories showcasing dedication, compassion and the human impact behind world‑class service delivery.

Meet Our Placemakers

Our People, Their Stories

People are at the very heart of ISS. They always have been. Discover the stories of our people and learn how we are living our purpose of connecting people and places to make the world work better.

Sampatti Chavan

Meet Sampatti Chavan who discusses his journey with ISS that started almost 25 years ago. His connection with the company extends to his wife and his daughter and Sampatti hopes to continue working with us until retiring, saying that the security ISS has provided him has been “valuable”.

Sandhya Sharma

Sandhya shares her experience of participating in ISS’s Key Account Management Certification (KAMC) programme — designed to equip key account managers with the skills to drive consistency, ensure continuity, and deliver on commitments to clients worldwide — and how it has positively shaped the way she works.

One Family. Two Generations.

Some journeys go beyond the workplace—they become part of the family story. Narayanappa, Varalakshmi, Deepa, and Harish represent a legacy built on dedication, opportunity, and a lasting bond with ISS. Their story is a reminder that when work is rooted in purpose and connection, it becomes more than a job—it becomes part of who we are.

Our values

The values that define us

All ISS people are driven by a shared set of values. These values are fundamental to our identity and customer service model, shaping how we act as managers, colleagues, and partners to our customers. Living by the ISS values is essential to delivering consistent performance across our services. We trust, we respect, we care, we act and we deliver.

Unity

We work as one team, building strong, collaborative relationships with our customers, partners and communities. By bringing people together, we create better outcomes and more connected environments.

Honesty

We act with integrity and transparency in everything we do. We build trust by doing what we say, taking responsibility, and treating every interaction with respect.

Responsibility

We take our role seriously. From the wellbeing of the people we serve to the environments we support, we act responsibly and make decisions that create positive, lasting impact.

Entrepreneurship

We look for better ways to do things. By embracing innovation and empowering our people to act, we continuously improve how we deliver services and solve challenges.

Quality

We are committed to delivering consistently high standards. Through skilled people, strong processes and attention to detail, we create environments that support our customers to thrive.

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Empowering people through better workplaces

Let’s create environments that support your people and help your organisation perform at its best.

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