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Customer Stories
Explore ISS customer stories on facilities management, sustainable solutions, smart buildings and workplace efficiency for global clients.
Stories that move us
Learn more about how our partnerships with customers connect people and places to make the world work better – from making workplaces run more efficiently to improving people’s health & well-being.
Reimagining Mobility at Scale
For a leading global bank in India, managing employee transport across cities and shifts was becoming increasingly complex. ISS transformed the experience through a fully integrated mobility model—bringing together transport services, centralized operations, enhanced safety standards, and technology-led coordination under one accountable framework.
Today, the program supports thousands of employees with safer, more reliable, and efficient journeys—helping the organisation operate with greater consistency, visibility, and confidence.
Strengthening Security & Resilience
ISS partnered with a leading global pharmaceutical company in India to build a compliant, technology-enabled security ecosystem across critical manufacturing and research sites. Through centralized monitoring, trained security teams, and risk-led operations, ISS helped enhance safety, operational continuity, and resilience in highly regulated environments.
With a strong focus on governance, training, and real-time responsiveness, the partnership evolved into a trusted model that supports both business continuity and workplace confidence at scale.
Building More Sustainable Workplace Solutions
ISS supports a multinational banking customer in advancing its sustainability goals through smarter facilities management practices across its workplaces. By implementing initiatives focused on reducing water consumption, minimising waste generation, and cutting packaging usage, ISS is helping create more efficient and environmentally responsible operations.
Through continuous monitoring, process optimisation, and sustainable workplace practices, the partnership contributes to both operational efficiency and a better workplace experience for employees.
Turn data into actionable insights
The Workplace (R)evolution: Reimagining Presence
Hybrid is settled. Expectations are varied. Reimagining workplace presence in a world of diverging needs.
Evolving Workplaces: Find your Space to Thrive
Access our new Evolving Workplace - Find your space to thrive report capturing unique insights from nearly 11,000 employees across 15 countries.
Curating better workplace experiences for our customers.
Together, we create environments where people thrive and businesses perform better to make the world work better.