WORKPLACE

Connecting people, places and productivity

Connecting people and places means improving the way people communicate, innovate and collaborate. Through strategic workplace management and design – from consultation to execution – we curate experiences, make places with people’s preferences, safety and productivity in mind, and help customers win the war for talent.

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Building better workplaces and stronger cultures

The well-designed place not only attracts the right talent, but also inspires people to be more productive and keeps them healthy and safe. Working closely with you, we identify the key touchpoints in a typical working day – from people arriving at work and meeting the receptionist, to holding meetings and having lunch – and then design for optimum efficiency and well-being. 

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Attract and retain the right talent

Our people are experts at creating and maintaining productive workplaces that will strengthen your brand and increase employee engagement – helping you attract and retain the best of the best.

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Boost performance with technology

We’ll help you digitality transform your workplace experience, using best-in-class workplace technologies. Our solutions range from making your buildings smarter by offering data-driven experiences through Internet of Things (IoT) sensors to simplifying how your people order services through our workplace experience app. And through our established community of start-ups and experts, we are constantly looking for the next innovation that will define the future of work.

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Reducing cost, raising quality

We understand how to balance quality with efficiency, and deliver cost leadership, operational excellence and global best practices – with full transparency through our business intelligence systems.

Creating a productive workplace that also delivers 'experience'

We believe in ‘curating’ everyday workplace experiences and bringing them to life so we can successfully turn ‘touchpoints’ into ‘trustpoints’. Our team of experts and futurists have identified the most impactful touchpoints of employees at their workplace in a typical work day and each of these are converted into a particular experience.

Workplace Strategies

We help develop the right workplace strategies that reflect your brand and enable you to achieve your organizational goals and culture. We do this by observing, understanding the needs and preferences of every age group at the workplace and their cultural background, etc.

Experience Catalogue

Depending on your expectations, we use our experience catalogue to create a yearly calendar of events covering a wide range of topics. These events can be conducted on-site and virtually through workshops, webinars. We always leverage end-user feedback to deliver better experiences.

Workplace Experience App

An app designed by integrating multiple ISS technology solutions to act as an engaging touchpoint where employees can access all relevant workplace functions on a single platform. E.g. Helpdesk, Desk and/or Meeting Room booking, Way finding, Dining, Transport booking, Parking, etc.

Workplace Experience Manager

Our specialists present at the sites are responsible for the delivery of effortless and seamless day-to-day experiences for your colleagues at your workplaces.

Our Experience Managers:

  • Identify the different needs of your colleagues based on the role, demographics and culture
  • Observe the workplace environment and culture to identify the experiential needs across all our operational touchpoints
  • Organize various events and initiatives to deliver a 'curated experience' for your colleagues 
  • Accelerate improvement in workplace energy and engagement by serving as a process catalyst
  • Advise on how to develop an environment for increased creativity, productivity and wellbeing
  • Connect operational needs with service deliveries to implement workplace strategies and design
  • Enhance communication with you
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Make your workplace work for you

We design and deliver workplace strategies and solutions that are healthier and safer as well as more productive, sustainable and – because of our curated services – more enjoyable for your employees and visitors. Our workplace products ensure you optimise space and maximise the value of your investments – in the short and long term.  

Portfolio strategy

We’ll help you optimise your building portfolio, with strategies for how to restack, reduce, relocate or reinvent use of your assets – reducing rent, lowering rates and ensuring utility savings. 

Curated experience & workplace strategy

Across all offices and sites, we’ll help you create a strong, smooth and memorable workplace experience, bringing your own distinct culture to life. We architect memorable service moments which bring your business strategy, workplace design and employee needs together – ensuring people and places are truly connected.

Workplace design

From ongoing improvements to COVID-19 back-to-work programmes, we design smooth, safe and efficient workplaces that meet your organisational needs and give people great opportunities to engage, perform and develop – improving recruitment and retention and increasing employee and visitor satisfaction.  

Service design

Before designing our services we identify workplace journeys and service touchpoints to understand how we best can support your people and create the right workplace experience – adapted to your specific industry and organisational needs.  

Relocation strategy

We offer specialised lease advice to help you create a tailored relocation strategy, connecting your business and brand requirements with people, space and productivity. 

Capital projects

With insights into infrastructure data and lifecycle management combined with our comprehensive understanding of the workplace, we can manage all your building investments – from redesigning places and managing moves to introducing new technology and innovative service solutions.   

The Mental Rebuild

By establishing new habits around how people use space, we’ll help you optimise your places – reducing the maintenance costs and carbon footprint. We use our expertise in workplace design, communication and psychology of nudging to uncover all unused resources, and without any rebuilding, transform your spaces for better use. 

Co-working

Our co-working solution – all serviced by ISS people – brings new levels of flexibility to your business. In partnership with you, we will convert free space within the office to a co-working, incubator environment, ensuring your place supports innovative co-creation while achieving substantial savings on rent and maintenance costs for the vacant areas. 

Insights on Workplace 

The future of workplace design – touchless interfaces

Workplace design has certainly shifted during the last decade. Digital revolution, war for talent and labor shortage changed how we design our workplaces. Then came COVID-19 and digitization of workplaces are having to be re-imagined ensuring performance and productivity improves, while attracting, engaging and retaining talent.

Discover the future of workplace design
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Blog - workplace

CASE

How to optimize business outcomes through workspace and service design

Changing labor demographics, increasing war for talent, low levels of employee engagement and continuous need for cost-efficiency and optimization represent just a few of the challenges business managers continue to struggle with. Workplace, when applied as a strategic tool, can secure just that.

Learn more

WHY CHOOSE ISS?

People make places

From workplace strategies and spatial design to curating service moments on the ground, our dedicated teams combine global insights, data and exceptional service mindset to connect your people and places.  

100,000

+

workplaces designed across the world

20

+

years of data on people AND PLACES

Stories about people, places and planet

PEOPLE MAKE PLACES

Over 60K customers across 30+ countries