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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
About iss

Speak Up Policy

 

 

ISS has adopted a Speak Up Policy to make it possible for all employees of ISS, business partners and other stakeholders to report any serious and sensitive concerns. The business integrity of ISS is non-negotiable. We are committed to conducting our business in accordance with the law and follow high ethical standards.

This policy is meant for serious and sensitive concerns that could have an adverse impact on the operations and performance of the business of ISS, and which due to the nature of the concern cannot be reported through your normal reporting line, such as:

  • unlawful activity; 
  • financial fraud (for example accounting manipulation, non-compliance with internal controls procedures, misappropriation of assets or fraudulent statements);
  • bribery or corruption (for example conflicts of interest, bribery, sponsorship & donations, gifts or facilitation payments);
  • violation of competition laws (for example price fixing, exchange of price sensitive information, collusion with competitors);
  • serious endangerment to environment, health and safety;
  • activities, which otherwise by law, treaty or agreement amount to serious improper conduct (for example discriminatory practices, use of child labour, human rights violations).

 

Reporting Tool

In case you wish to report a serious and sensitive concern, you can report this to the Head of Group Internal Audit via a secure and externally hosted reporting site.

Policy statement                        

This policy aims to:

  • provide a possibility for employees, business partners and other stakeholders to raise serious and sensitive concerns,
  • ensure that such concerns are treated seriously and appropriately,
  • re-assure that any person raising a serious concern in good faith will be protected from reprisals or retaliation, and
  • treat all concerns and issues raised under this policy in a confidential manner.


Read more on our Speak Up Policy
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Information

Data protection
Please note the following:
In some countries (such as Belgium, France, Czech Republic and Greece) a special application is needed due to data protection regulations. As long as this application is pending the reporting tool will not process any reports from these countries. You are invited to use other reporting methods as set out in the Whistleblower Policy or in our Code of Conduct. In addition, for countries where anonymous reports are not permitted (such as France, Spain) or where local rules limit the type of concerns that can be reported (such as France, Sweden), the reporting tool will not process any reports that breach such rules.

Handling of concerns
Reports of serious and sensitive concerns are managed by the Head of Group Internal Audit.

Contact information:
ISS World Services A/S
Head of Group Internal Audit
Buddingevej 197
DK-2860 Søborg
Denmark
Tel: +45 38 17 00 00