Renowned cultural institutions are benefiting from the services provided by ISS Switzerland. In order to support Swiss cultural institutions better and fulfilling their demands, ISS is now expanding its services. Each year, more than 18 million people visit Swiss museums, but it can be demanding for museums and other cultural institutions to attract visitors and constantly renewing themselves by putting together interesting exhibits.
In order to enable museums, theatres and concert halls, etc. to concentrate fully on their core business, ISS Switzerland is expanding its services to cultural institutions. Already today, fifteen museums and concert halls are benefiting from these specific services, tailor-made to suit their requirements. The services include for example, gallery attendants, managing the cash desks, servicing the souvenir shops in the entrance lobby, as well as event assistance for concerts and other functions.
Reacting to customer requirements
The Competence Centre at ISS Switzerland is able to react flexibly to the changing requirements of cultural institutions.
Daniel Kaufmann, Director of ISS Art Services in Switzerland explained:
– On the basis of the new challenges, with which our customers are confronted, we develop our services and direct our offerings to meet current demand.
He refers specifically to the handling service, which provides valuable assistance to museums for the handling of valuable exhibits, as well as the construction and dismantling of stands and exhibitions.
Also in the field of conventional facility management services, ISS is stepping in to alleviate cultural institutions of a variety of tasks. Commercial property site management for example serves to provide the basis for budget predictability for daily servicing and maintenance routines, as well as for the setting up of multi-year operational planning for upcoming renewal work. This enables managers of cultural institutions to create transparent budget plans.
Roland Wetzel, Curator at the Museum Tinguely in Basel, Switzerland said:
– ISS takes on assignments, which do not necessarily belong to the activities of ‘culture production’, the care of collections or scientific museum work, but which are still essential for running of the institution. ISS has been taken care of these outsourced areas for years now, reliably, competently and to our full satisfaction.