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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Press

A new important IFS contract in Chile

A new important IFS contract in Chile
04-04-2014

Following the newly initiated contract of Santiago Subway, ISS Chile has signed a new Integrated Facility Services (IFS) contract with Entel, the largest Chilean telecommunications company.

Entel has been a cleaning customer of ISS Chile since 2010 and now, Entel has chosen ISS as strategic partner to deliver Integrated Facility Services (IFS) for the next three years. ISS will service this IFS contract with 471 employees in cleaning, maintenance and office support working at Entel sites all over Chile – this is the first time Entel is outsourcing all these services.

Boris Quintana, Maintenance Manager of Entel
, said:
We chose ISS because we know their current cleaning services and also because of their knowledge and experience within Integrated Facility Services. Over the last two years, Entel has made a systematic effort to improve the satisfaction of our internal customers, increasing the satisfaction score by 40 points. We want to improve these results even more, and with ISS as a partner, I believe we will.

Eduardo Rojas, Country Manager of ISS Chile, said:
– For our organisation this is a good example of well-planned team work, where high standards in our current cleaning service, the right understanding of Entel’s needs, and a proactive plan to discuss the benefit of an IFS solution, allow us to engage in a direct negotiation process, developing a well perceived value proposition with great results.
Entel has a nationwide presence in Chile with over 100 branches and seven corporate buildings.

About ISS

London Living Wage for ISS UK employees on City of London contract
The ISS Group was founded in Copenhagen in 1901 and has grown to become one of the world’s leading Facility Services companies. ISS offers a wide range of services such as: Cleaning, Catering, Security, Property and Support Services as well as Facility Management. Global revenue amounted to DKK 78.5 billion in 2013 and ISS has more than 530,000 employees and local operations in more than 50 countries across Europe, Asia, North America, Latin America and Pacific, serving thousands of both public and private sector customers.